RE/WAY uses Budbee and DHL Freigt as delivery partners. If your order is placed before 1pm on a business day the order will be packed and shipped from RE/WAY the same day. The delivery time is between 3-5 business days. RE/WAY offers international shipping.
RE/WAY offers our customers a 14 days return period in accordance with applicable consumer protection legislation. This means that you have the right to cancel any purchase by notifying RE/WAY within 14 days from when you received the product ordered (this is called the return period).
The right of return does not apply to the following kind of products:
a) products with broken seals. All products delivered by RE/WAY are sealed with a special RE/WAY-tag. If this tag is broken or removed the product can not be returned.
b) due to health protection or hygiene reasons the following products may not be returned (underwear, swimwear)
To return a product please contact firstname.lastname@example.org and we will assist you with a return label. All returns are paid by the customer.