Q&A

We set our prices based on the condition of your designer item, item type, age, current demand and market value. By using data from previously sold items, we try to price your items as high as possible and sell them within 30 days. Click here to find more information about how we price

How much you earn is depending on the selling price. The higher the price, the lower the commission rate. For more details about commission rates please click here

We accept and resell items across all categories for both men and women; including clothing, shoes, handbags, accessories, jewelry and watches – but only from the absolute top segment of luxury designers. All items accepted must be authentic and in good, very good or new condition.

All products listed on shopreway.com have been reviewed and authenticated by our dedicated team of experts. We inspect all items for authenticity signatures, date codes, serial tags and hologram labels. To ensure authenticity on products, we also use the Entrupy tool in our authentication process. Entrupy is the only AI based authentication solution on the market today. Click here to read more about our authentication

RE/WAY offers international shipping through DHL. Please note that for countries where costs for customs may be added, it is the buyer’s responsibility to pay for these extra costs. Custom related costs does not affect European countries.

Yes, RE/WAY offers a 14 days return period. You have the right to cancel any purchase by notifying RE/WAY within 14 days from when you received the product ordered.

To return your order, please email us at info@shopreway.com and we will assist you with a shipping label.

Read more about RE/WAY return policy here.

No, in an attempt to reduce the number of transports, we have chosen not to offer free shipping and returns.  Free shipping usually tends to contribute to less thoughtful purchases and more returns. You can always contact us at info@shopreway.com if you have any questions.